We did not sell or install your windows Elizabeth Douglas. You wrote the same exact review for Window World of Fort Worth and did not delete this incorrect review of our store. If you see this, please remove your review as it does not accurately reflect our store/business. Thank you
Love my new windows! There were a few hiccups with the new office lady so I had to call more than I would have liked. But the men who Installed them, roger and "d" were amazing!!! Would recommend to others looking for windows!
my new windows are amazing! there was a few hiccups with one of the office ladies, so I had to call more than I would of liked. she doesn't call back when she says. she canceled (or never put in my estimate appt.) like she told me. and at least twice misunderstood my name (Becky lane. maiden name) was my name and not the street I live on. other office staff took very good care every time I had to call back! the installers Roger and "d" were FANTASTIC!! my house is old so they had to deal with lead paint and took care and cleaned up after themselves. better than when they got here sorry guys lol. I am really happy with the new windows and window world!!
The windows and doors are great!! The guys who installed everything were great, very professional. If you are looking to replace your old windows and doors, my husband and I highly recommend Window World of Waco!!
My husband and I have only high praises with our new windows from Window World of Waco, Texas. From our initial consult with the office staff, Ms Peggy, and owner Mr. Chris Terry, to the meeting with the salesman, Mr. Dennis, who my husband took an immediate liking to, we we're sold. The windows are and look fantastic and we immediately realized how clear everything looked and how bad our old windows were. Everything began as planned, but the installation crew Mr. Justin and Mr. Jason really had their work cut out for them. They had a difficult time getting the old windows out and then there was a lot of wood that had to be trimmed out that they were unaware of. Thus the job took longer than expected. Ms. Peggy went out of her way to address getting the crew back to our home the next day as they were scheduled elsewhere. When the windows were complete there were some issues with some dents in our aluminum casing around our windows. We contacted Mrs. Wanda Terry and Mr. Chris Terry and they assured us that the issues would be addressed. The same installation crew returned as scheduled and addresed every issue, plus, that we had.
We had a recent cold snap and we realized how great the windows are. No drafts, no condensation, just satisfaction!
Value, price, job well done and customer service is what you will get from the Terry family at Window World.
Thank you for improving our home.
David and Linda Jobe
Lake Limestone, Texas
The Window World staff was very accommodating. I cancelled my appointment two times and they never lost interest. They worked around my schedule and made it easy for me. The installers did the same thing having to come out and work on the weekend.
I live in an old farmhouse and needless to say that the window openings varied a little and these guys really worked hard to make sure the windows fit perfect and we're sealed up correctly. I was very satisfied with their workmanship and the quality of the product. Matter of fact I have referred them to several family members and clients of mine and everybody seems to share the same opinion that I do. I would highly recommend them if you are considering putting new windows in your house to call these people. You have nothing to lose even if they don't get the job they will open your eyes to all of the little things on the job that you have never considered. I contacted three window companies and one of them I had a friend that work there and guaranteed me a discount but I'm telling you right now nobody can compete with Window World simply because of the volume of Windows that they manufacture, sell and install . I couldn't be happier
I would like to Thank all of you for the reviews and comments. Window World works hard to try and please all customers. There will always be exceptions on any job with any company. We do our best to please and stay with you until we make everything as right as we possibly can. Many thanks to our customers for choosing Window World for your replacement windows. Again THANK YOU!
Love my new windows! The guys did a great job from beginning to the end. I am happy with how my house looks. Great customer service from the those who work out in the field to the office staff. Thank you Window World.
Had windows replaced last year. Wanted to wait awhile to review, so as to evaluate them over time. The quality product and energy savings are clear. The installers were professional all the way. I have a stone house and the install wasn't easy, but they made everything fit perfectly. Have had absolutely no problems. Noticed a substantial reduction in my energy bill and no drafts! I shopped the high priced guys but they could not come close to the value of Window World. Highly recommended.
I have nothing but high praise for Window World of Waco. Jack Terry(owner) is a man of integrity. As his commercial says "We are the family behind your windows in central Tx., & you have my word on it". He truly means it. We had several remodeling jobs going on at about the same time as our window installation. Of all the contractors - Window World was the only one that did everything they said they were going to do. We love our windows & we love Window World. Again, many thanks.