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Window World Waco - Customer ReviewsThe six windows we ordered were installed last Thursday. We were very pleased with the overall experience, from initial contact through the installation. On Thursday and Friday we were thrilled to have 6 open windows with screens! Saturday they closed up tightly and the air conditioner was pressed into service. Only 2 of 5 contactors I contacted bothered to follow up. Window World was one of them. After receiving an email with the approximate cost, I arranged for a final estimate with measurements. Nolan Bright was the salesman who met with us. He was very professional, explained the features of the windows, and took measurements. He was genuinely surprised when I said that if you do an internet search on "window world reviews" there is virtually nothing good said about the company. Waco Angie's List is the exception. He provided me with a several page list of former customers to contact. I called a few and they were all satisfied customers; some had problems initially, but those problems were said to be resolved quickly and satisfactorily. I ordered 6 windows (3 double hung) as a "trial" (my previous 10 years experience with Central Texas contractors accounts for my caution). We were told it would take 4-5 weeks to get the windows: it did. This morning (19 May 11) Rick and Tom, the window installers, showed up. My wife said their first activity was to lay down protective drop cloths and set to work, 3 hours later everything was cleaned and vacuumed, windows were installed, additional exterior trim was added, debris was removed, and my wife was instructed in the operation and care of the windows. WOW! My concerns were unfounded. I shall be contracting with Window World of Waco again. I recommend this company, and I don't do that easily! Of course, your overall rating was “A”. Thanks again.
Very good job. Very pleased with the installation and looking forward to having the rest of the windows installed. Obviously have a lot of experience and are very efficient. They arrived on time, worked non-stop and cleaned up inside and out each day. They made our experience very pleasant. Paul the sales representative was knowledgeable, answered all of our questions and was very personable. We are really impressed with Window World’s window products and with the employees with whom we’ve had contact. We will definitely recommend Window World to anyone who plans to get new windows. Thank you for a very professional and skillful job. My wife and I are thrilled with our new windows. Mike and Rick were on time and did a professional window installation job. Very pleased with the results. The guys were very nice and very efficient. We appreciate how they conducted the service of putting the windows in. We love our new windows. Absolutely wonderful service. Tom & Rick were so nice and efficient. They were on time and cleaned up when
they were done.
Very satisfied with the job. I will recommend you to my friends.
Your installers were very knowledgeable, courteous and friendly.
I would recommend your windows and quality of service to everyone. No question, Window World is the only way to go for the best and most affordable replacement windows! Excellent service!
Great Crew! Very knowledgeable and welcome inputs from customer. We'll definitely refer to any relatives or friends. Great Job!
Everyone involved was fantastic, helpful and professional, and I recommended 2 people addition friends to Window World prior to installation. |
